Privacy policy

Last updated: August 1, 2023

Introduction

“Charles Gwira Services Inc.” is committed to your data’s lawful, fair, and transparent collection. This policy governs data collection by us and our affiliates (collectively the “Company”) when you purchase or use our products, services, software, and website (collectively the “Services”). It was drafted to help you understand the types of information we collect from you, how we use it, and how we share, store, and protect it.

By accessing or using our Services, you agree to this policy, which may occasionally change to reflect our practices and applicable laws better. Your continued use after we make change(s) is deemed acceptance of those changes. If you disagree with this policy, you should not use our Services.

Children Under the Age of 13

Our Services are not intended for minors (children under 13 years of age or equivalent, depending on the jurisdiction (“Children”), and use of our Services by Children is strictly prohibited. We do not knowingly collect personally identifiable information from Children. If we learn we have collected or received personal information from Children without verification of parental consent, we will delete that information. If you believe we might have any information from or about Children, don’t hesitate to contact us.

Types of Information We Collect

We collect information if you voluntarily provide it to us. For example, if you sign up for our Services, you might give us your name and email address. You might also give us data when you email or provide feedback. In addition, you may submit information online through surveys, forms, portals, or other interactive activities on our website, including details about transactions you carry out through our website. It is always your choice whether or not to provide personal data. Do not provide personal data unless you are authorized to do so.

We may collect the following information directly from you:

  • information that may be personally identified, such as name, address, email address, and other identifiers by which you may be contacted online or offline (“personal information“);
  • information that is about you but individually does not identify you; and/or
  • information about how you interact with our website, such as your internet connection or the equipment you use to access the Services.

This policy does not apply to third-party sites that may link to or be accessible from our site. We do not control these third parties’ tracking technologies or how they may be used. Your interactions with these sites are governed by the third parties’ applicable privacy statements. You should contact the responsible provider directly if you have any questions about these sites.

 We may also collect information automatically:

 As you interact with our website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including details of your visits to our website and information about your computer and internet connection. The information we collect automatically does not include personal information.

 The technologies we use for this automatic data collection may include cookies. Unless you have adjusted your browser setting to refuse cookies, our system will issue cookies when you direct your browser to us. You may refuse to accept browser cookies by activating the appropriate setting on your browser, but if you do, you may be unable to access certain parts of our website.

How We Use Your Information

We use information that we collect about you or that you provide to us, including personal information, to present our Services to you; to provide you with information, products, or services that you request from us; to fulfill any other purpose for which you provide it; to provide you with notices about your account/ subscription, including expiration and renewal notices; to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection; to comply with legal obligations; or for any other purpose with your consent.

If you are an EU resident, we will collect and use your personal data only if we have one or more legal bases for doing so under the GDPR. This means we collect and use your personal data only where you have given your consent for one or more specific purposes; it is necessary for our legitimate interests (or those of a third party), and your interests and fundamental rights do not override those interests; it is necessary to protect the vital interests of you or another natural person; or it is necessary to comply with a legal obligation.

Who We Share Your Information With

We may disclose aggregated information about our users and information that does not identify any individual without restriction.

 We may disclose personal information that we collect or you provide as described in this policy to our team members, agents, subsidiaries and affiliates who have a business need to know; to contractors, service providers, and other third parties we use to support our business; to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets; to fulfill the purpose for which you provide it; for any other purpose disclosed by us when you provide the information; and/or with your consent.

 We may also disclose your personal information: to comply with any court order, law, or legal process, including to respond to any government or regulatory request and/or to enforce or apply our terms of use and other agreements, including for billing and collection purposes.

 If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.

How We Protect Your Personal Information

We may store your personal data in any region or country where our service providers or we have facilities. We implement reasonable processes and adhere to best practices to protect your Personal Information from accidental loss and unauthorized access, use, alteration, and disclosure. Unfortunately, the transmission of information via the internet is not completely secure. We will do our best to protect your personal information, but we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk. We are not responsible for circumventing any privacy settings or security measures on the website. We will store your personal data only until it is no longer needed to fulfill the purpose(s) for which it was collected or as required or permitted by law; at that point, it will be anonymized, deleted, or isolated.

Accessing and Correcting Your Information

You can request to access, correct or delete any personal information you provided by contacting us at info@charlesgwira.com. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

How to Contact Us

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

Charles Gwira Services Inc.

16 Rutherford Rd South, Unit 203,
Brampton, Ontario, Canada L6W 3J1
Email: info@charlesgwira.com
Tel: 416-350-1934